Category Archives: Making Change

Lessons From A Simple Average Day

Stumbling downstairs I greeted Mercury, our jet black cat. She meowed an acknowledgment and followed me into the kitchen. Her affection a guise for her true motives, the acquisition of a treat. Her goal met, she looked up at me in a thank you glance and sauntered off to perch herself on top of her favorite comfy chair.

Sticking a K-Cup into my Bunn single serve coffee pot I pressed the brew button. Hot brown liquid squirted into my Smoky Mountains earthenware mug. With each sip, I became more alert and focused.

Grabbing my old brown leather messenger bag I shoved my MacBook into it. I knew that I would not be seeing my friend, Tom, for coffee, and for an alternative activity, I stuffed several articles on Medicare into the bag’s back compartment. I have to admit that I had been avoiding reading these articles, as the fear of making a catastrophic health insurance mistake had immobilized me. However, it was time to take my head out of the sand and move forward.

Heading out the door I was instantly smacked in the face by a blast of cold, wet air. I glanced up to the streetlight in front of my house to see a fine mist silhouetted against its bright backdrop. For an instant, I thought about returning for an umbrella, but the mist looked light, and my red Columbia jacket has a weatherproof hood. As I walked the mist turned to rain. I continued to move forward.

Greeted by a friendly, “Hello,” I entered Starbucks and ambulated to the counter to order a Tall, Veranda. It was then time to coordinate my Medicare articles with their corresponding websites. One YouTube video offered a fee Medicare guide, and I signed up for it, an action that I regret, as their salesforce called me at least a dozen times.

It was election day, and I determined that I would walk to my polling place from Starbucks. Unfortunately, the rain had increased in ferocity. My jacket had reached its saturation point, and the dampness now enveloped me.

At the polling place, an unknown elderly lady election judge recognized me. “You are Doctor Kuna! You delivered my Mary! She announced this to several other officials around her. I could not place her, but I surmised that I possibly treated her in the distant past. I smiled and quickly moved away as I didn’t want to get into a conversation that would reveal that I was a psychiatrist, not an obstetrician. Her private life was hers to keep.

Back home, I contemplated taking a hot shower but elected to drip dry instead. On the computer, I watched a few videos from Dale Calder, a retired man from New Brunswick. I stumbled on his videos by accident, and find his slow and deliberate style peaceful and engaging. He often records his videos from a tiny micro cabin and chats with his viewers while he makes comforting meals on a wood stove. He has a quality about him that makes me feel like he has invited me into his cabin for a cup of tea and quiet conversation. I value his Zen-like “appreciate the moment” way of living.

Watching his videos inspired me to explore camping cooking, and I pulled out my little butane stove, the one that I bought at H-Mart over a decade ago. I then assembled my 20-year-old Coleman camp oven. If Dale could make shortbread on a wood stove, certainly I could do more than warm up a can of soup on my little burner.

I elected to make breakfast and decided on blueberry pancakes, as I had a small clutch of dehydrated berries left from a previous camping adventure. Flour, egg, baking powder, salt, milk, melted butter, each item was measured then mixed in a big red melamine bowl. Last went in the blueberries, and my yellow slurry instantly turned a bright purple.

I lit the butane stove and placed on it my 10” GSR camping fry pan. If I was going to do camping cooking, I was going to use camping equipment! I heated oil until it popped with a test drop of water and then poured in three pancakes. I only made a small amount of batter, and the job was quickly completed in two runs. A pat of butter, a smear of sugar-free apricot preserves, and a squirt of sugar-free syrup, breakfast was served.

Encouraged by my success, I placed the Coleman oven on top of the stove and lit the fire. I mixed another batch of batter, this time for sugar-free muffins. Fingers crossed, I set the muffin tin into the Coleman.

As my muffins baked, I searched the basement for my GoPro video camera. I located it and contemplated how I might use it in a “Saving Savvy’ video that I was thinking of making. The muffins continued to bake as I searched for my tripod and audio recorder. My nose informed me that they were done. Success, and a perfect complement for the vegetarian lentil soup that I was planning for lunch!

Guilt overtook me as I looked out at my front lawn, which was covered with a thick carpet of leaves. My next door neighbor has a meticulously kept lawn, and the wind was blowing my leaves onto his grass. I really despise raking leaves, and so I decided to turn my task into an experiment. Learning something new always makes a dull job more interesting. The question: “What is the best gadget to remove leaves, rake, blower, or lawn mower?” Each section of the lawn was tackled by a different method. The result: Mowing was the fastest, while raking gave the best overall results. I knew that this was no great discovery, but it kept me at the task, and I finished the job.

A few more random jobs ebbed away the rest of the afternoon. Will returned home from school, followed by Julie coming from work. I sat with them as they supped on a dinner of leftovers: spaghetti, bits of turkey breast, and reheated crescent rolls. I nibbled on some of the turkey but deliberately avoided a full meal as I was having dinner with my sister later in the evening.

At 6:45 I hopped into the Promaster and drove 15 minutes to Panera Bread. Nancy had already arrived, and I sat down across from her as I waited for my order of squash soup. It eventually came, and I sipped it while I caught up with the news of her family. I have been meeting with my sister every Tuesday night for the last few months. We are both writers, and our meeting’s purpose is to mutually support each other as we try to improve our writing skills. Beyond this function, it is wonderful to regularly meet with Nancy, as we genuinely enjoy each others company.

By 8:30 our meeting had concluded, and it was time to head back home and to the pleasure of a long, and scorching hot shower. Julie and I chatted a bit, and the day concluded.

All in all, a wonderfully average day.

Dear reader, you may be asking why I am writing about my day. There are several reasons. The first is that I am ever trying to appreciate being in the here and now. The day that I described above is never to be repeated. To dismiss it would be a negation of 24 hours of my life. Although typical, the day was filled with learning new things, experiencing new things, connecting with others, and doing productive work. How often have I ignored such days, as I focused on vacations and other spectacular outlying experiences?

I am making an earnest effort to celebrate each event and every connection. I am getting better at this effort. This improvement was not caused by a significant life event; instead, it was seeded by the ticking of time. When I semi-retired in January, I felt an urgent need to do the next big thing. Over the last 11 months, I have come to realize that life isn’t about the big stuff, it is about all things. Happiness can be found by appreciating and savoring every experience. Making breakfast becomes an adventure, raking leaves an experiment, meeting with my sister a growth experience, taking a hot shower a pampered luxury. Everything has significance. It is crucial for me to focus on this truth, instead of discounting a typical day as just something to get through.

I am uncertain if my writing and photography will ever reach a broader audience. However, it gives me pleasure to think that you have taken the time to travel on this journey with me. Along the way, I hope that you will also open your eyes and your heart to all of the experiences that you are given on a daily basis. One step in front of the other, moving forward together, not alone.

Peace.

Feeling proud (and damp) after voting.
Camper blueberry pancakes with sugar-free preserves.
My 20-year-old Coleman oven seated on my camp stove.
Yummy sugar-free muffins, camper style.

Chinese Halloween

I grew up in the 1960s, and at that time Halloween was a minor holiday celebrated by young children. My costumes were usually homemade and pieced together from existing house items. A favorite resource was our kitchen closet, which was never pruned of its contents and therefore it was a treasure trove of costume building materials.

I would often adopt the persona of a hobo. I would find a worn flannel shirt and a beat up fedora in the closet and paint on a pseudo-beard with a piece of burnt cork.

Costumed, it was then time to meet my best friend, John, for our trick-or-treating adventure. Our goal was to get as much candy as possible, with our journey ending when the street lights came on. Once home I would pour out my bag’s contents onto the living room carpet and start my sort. If I had gone to enough houses, there would always be a few full-sized candy bars, and these would be my most prized finds. I was guaranteed to have a lot of mini-candy bars and other cellophaned sweets. Naturally, I would have random Many Janes or peanut butter kisses, so disliked by me as they were usually rock hard and inedible. And then there were the items that would make a direct trip to the garbage can: apples, homemade popcorn balls, loose candy corn. These items were considered dangerous as some maniac could possibly alter them with razor blades or injected rat poison. This urban myth fueled by the annual TV news story of kids having their candy x-rayed at a local hospital for pins, razors, and shards of glass. As far as I know none of the above were ever found, but I wasn’t going to die by biting into a poison apple, and so I willingly tossed all suspicious items.

Sorting done, it was now time for hiding. Seven of us lived in our small Chicago bungalow, and hiding spaces were scarce. Despite my efforts, it wasn’t uncommon to find the best candy treasures missing by the next morning, stolen by my older brothers. With limited recourse, the only option was to move on and focus on the next big holiday, Thanksgiving.

My Halloween adventures abruptly stopped in the 5th grade when a crabby lady loudly shamed my friend John and me for being, “Too old to trick-or-treat.” It was time to move on.

For many years Halloween was insignificant. I would attend an occasional Halloween party, but that was about it. This latter fact changed when I started to date my wife, Julie. Together we experienced what we now refer to as the Chinese take-out incident.

Twenty-seven years ago Julie came over to my house on Halloween, and we decided to order Chinese carryout for dinner. I had in my possession a giant magnum of very high-quality champagne. It had been gifted to me by a friend the prior Christmas. I have to confess that I know little about champagne and that I’m a pretty lightweight drinker. However, I knew that champagne does not improve with age, and so I decided to uncork it for our Halloween feast.

We sat at the kitchen table noshing on Mongolian Beef and potstickers while we drank the champagne, served up in paper cups. I couldn’t detect much alcohol in the beverage which tasted a bit like apple cider, and I kept on pouring out drinks because I knew that its fizzy goodness would be gone by the next day. No sense wasting it!

Every 30 seconds the doorbell would ring. Initially, Julie or I would go to the door. However, in short order, we were both rushing to the door to hand out candy. With each paper cup of champagne, our food seemed more delicious, our conversation more fascinating, and the costumes more amazing. Who knew that Halloween could be so much fun! Unfortunately, the joy faded and was replaced by headaches and significant malaise. That evening I learned that champagne and carbonated apple juice are two very different things.

Years passed, we married and had children. It was time for new traditions. When my kids were younger, there were the requisite trips to Bengston’s Pumpkin Farm, which seemed to get even more commercial and expensive with each passing year. Then there was pumpkin carving day. Each of our kids would tell me what kind of face that they wanted on their pumpkin and I would do my best to create it. In the early days, I did all of the carvings, but each child was expected to eviscerate the slimy innards from their respective fruit. I always seemed to carve just a day or two too early, and by Halloween, our masterpieces were gooey messes.

My kids made mostly homemade costumes, not by need, but by choice. Sometimes they would dig through our box of dress-up clothes, at other times we would go searching the Halloween store for the right wig or grease paint. I recall one Halloween when I was covered with red spray paint, the result of the Lego costume that I made for Will. One of my favorite memories is walking with my kids as they went door to door. Although I stayed on the sidewalk, I was still able to relive my own Halloweens from days gone by.

Just like me, they would pour their bounty on the living room floor and sort. The girls were especially happy with this protocol, as William didn’t eat chocolate. In addition, he was the youngest. Four mini Snickers for a single Twizzler? Will was delighted to make the trade. Where I came from a “want” model, my kids live in a “plenty” one. Their candy would sit on the floor for days until I would set a strict limit. I have to say that my anger was tempered by their generous gifts of Kit Kats and Reese’s Peanut Butter Cups, two of my favorite candies.

As I write this my oldest daughter has a family of her own, the next two are in college, and my William is almost 18. This year there was no Pumpkin Patch, no Carving Day, No costume creation, no Halloween walk, and indeed no champagne.

Instead, we sat around the kitchen table eating Chinese carry-out, having fascinating conversation, and running to the door to see the kids dressed up in their amazing Halloween costumes. Some traditions come, some traditions go, but it seems like Chinese Halloween is here to stay.

The kids were expected to eviscerate the fruit’s innards.
Grace as a grape

 

Kathryn as a doctor, Grace as a cat
Will as Santa. His friend James as a mushroom.
Yes, we did have Chinese carry-out this year

Change Your Life With A Gratitude List

Why is it that I can focus on a single negative in my life while ignoring so many positives? How can I change this waste of energy?

I think my thinking pattern is similar to many others. I can let a single worry dominate me. Typically, I find that this stance is a waste of my time and energy. Yet, I continue to do it.

I have made attempts to change my behavior, and some of my efforts have been more successful than others.

I have gotten better at letting go of trivial slights. The driver that cuts me off no longer spoils the rest of my morning.

I also employ cognitive techniques to correct my perceptual distortions. When I get upset about something, I will pull back and logically explore the problem and reframe the information at hand in a more realistic way and less catastrophic way.

Also, I work hard to let go of situations that I have no control over. I’ll, “Let go and let God.”

The above techniques all fall into what I would call a pathology model. In other words, they focus on lessening my current worries. The problem already exists, and so I actively treat it.

Good doctors not only treat problems they also practice preventive medicine. I would like to think of myself as a good doctor and what I advise my patients can also apply to me. So how do I prevent worry? There are many ways, but the one that I would like to share with you today is called a gratitude list. This technique is simple, but it does require some practice and thought.

The positives in my life far exceed the negatives. However, I can take my blessings as expectations and thereby ignore their significance. A gratitude list is one way to acknowledge these good things, and when I do this, I automatically have a more positive outlook of my life.

Here are the steps I use.

-Once a day I think of 3-5 things that I’m grateful for. They can be significant things or minor things. For instance, I might be thankful for my health (major thing), and I also may be grateful for having coffee with a friend (minor thing).
-I make an effort to vary the things that I’m grateful for. In other words, I don’t repeat the same list every day.
-Sometimes I’ll write down my gratitude list, sometimes I’ll only make a mental note.
-I don’t just write down a list, I also think about each example on that list. I may recall that I’m no longer on any medication and that I’m able to walk long distances once again. I might think about a walk that I took and how much I enjoyed it. For my second example, I may be grateful for having people in my life who want to spend time with me. I might remember the conversation that I had during my coffee klatsch, or how much I enjoyed the taste of the coffee.
-If possible, I recall my gratitude list during the day, repeating the above technique.

When I first started this daily exercise I had trouble coming up with unique things to be grateful for. However, over time, it became easy. The trick is to limit your list to a manageable number. I find that 5 examples works for me. I want to have time to think about my list, I don’t want to write down a lot of meaningless examples.

By doing this exercise regularly, it has become evident that I have much to be grateful for. When I think about my life in positives terms I feel more positive about myself, I attract more positive people, and many of my problems feel more trivial. All of these benefits for the cost of a little time!

I would encourage you to make a gratitude list every day for the next 30 days. Let me know if it makes a positive difference in your life. If the answer is yes, it is easy to incorporate a gratitude list into your daily routine.

Dr. Mike

A Coffee Date With Nancy

The date was set, we would meet at Starbucks at 7 PM. Not the Starbucks that I usually go to, but one on the far side of town. We had talked about this for months, and now we were finally doing it. At the very least it would be a fun adventure; I had nothing to lose.

I arrived at 6:59 and found a quiet table. I went up to the counter and ordered a Tall Pike’s, decaf. Moments later my phone rang, it was Nancy. She was outside the store trying to park her car, but the available spots were all blocked by a police prowler. The officer was apparently thinking that his convenience was more important than preserving three open slots for other customers.

Soon Nancy was sitting across from me, and we started to talk. First small talk, then more about what was going on in our lives. However, this chit-chat wasn’t the reason that we were meeting, our conversation was just a common preamble.

We reminisced and evoked memories from past years. Nancy, 7 years my senior, my friend, my older sister. We had decided to meet to explore our creativity. Like me, Nancy is a writer. Like me, she is trying to find her voice. Unlike me, she has studied her writing motivations though workshops and creativity groups.

Nancy tried to focus me. “What do you want to write? Fiction or nonfiction? What is your passion? Who is your audience? What is their age range? What topics have gotten you the most hits?” Questions that I never thought about.

So, dear reader, what is the purpose of this blog?

Drmikekuna.com was created as a writing exercise to see how far I could push myself in a public forum. As an introvert, I’m naturally reserved and private. However, to write effectively, I need to break through these limitations without fear of judgment from others. I also created this blog as a record of who I am. Eventually, I’ll download its contents onto a memory card and place it with other momentoes of me. Cards and letters that were written by patients when I left my private practice, notes from loved ones who wrote memories of me to commemorate my 65th birthday, and other things. I want my children and grandchildren to have a broader understanding of me. I want to be more to them than a few scattered recollections.

Like most things in life, my blog has evolved. It continues as a writing experiment, but there has been a shift. I now let my flow of consciousness take over as I write. It seems that my posts eventually evolve into some sort of life lesson. I find this new process interesting, but I have no idea if anyone else does.

I am trying to find myself, and redefine my purpose. My professional life has been a life or providing service to others, and I feel fortunate that I have had the opportunity to do so. However, I am entering a new season of my life, and my energy has shifted. I still want to contribute to the world, but I want to do so by engaging other talents. Specifically, writing and photography.

I need to determine what my goals are. Am I writing for an audience of one? Has my blog become a journaling exercise that would be better accomplished if it was done privately and within the confines of a spiral notebook? Should I abandon the blog and start the daunting task of developing a book? If so, what would my topic be? It is clear that my writing would reach a broader audience if I focused it on popular issues and selected demographics. Do I want to do that? Do I want to become more commercial in my writing? Would such a change remove the pleasure that I derive from my current spontaneous musing?

It is clear that I have just started this journey. I will meet again with Nancy next week as we continue to examine how we can support and help each other in our pursuits.

Dear reader, as I move into retirement, I am aware that I not only need to be flexible but also realistic. Grandiose ideas and plans can fuel the genesis of any new project. However, work, reassessment, and realignment are the real building blocks of growth.

Do you have goals and dreams? How are you approaching them? How are you redefining them? Let’s grow together!

How Doctors Should Talk To Patients About Obesity, An Open Letter To Doctors

Last week I had surgery, a long surgery that required over an hour of operating room time, but the operation was not my greatest fear as I approached this process.

What concerned me the most? I feared having to get a pre-op clearance from my internist; a simple visit that would require less than 10 minutes of contact time. You may be thinking that my primary care physician is mean, rude, and evil. Of course, this is not the case. He appears to be a nice man and a good doctor. If I felt otherwise, I would not work with him.

So Dr. Mike, what is the problem? First a little more background information.

As a person who has battled obesity all of my life, I have become acutely aware of the stigma that comes with weighing excess pounds. Few human attributes can be ridiculed and condemned in the millennial “microaggression” culture of 2018. Imagine criticizing or mocking someone because of their race, sex, religion, sexual preference, gender identity, physical stature, or a multitude of other differentiating human characteristics.

Making fun of “fat people,” is an acceptable national sport, even though the CDC reports that over 70% of adults in the US are now overweight. Of course, as the overweight population explosion redefines the concept of what is normal weight, there will always be those outliers who exist beyond a standard deviation from that norm. There will always be a group to abuse with fat jokes, both overt and covert criticism, and outright disdain. If you are obese, it appears that it is OK for others to assume that you are lazy, dirty, and stupid.

We would never make such assumptions for other medical epidemics. Imagine someone undervaluing you because of your high blood pressure, or your fasting blood sugar? Just like obesity, these illness are caused by multiple factors: genetic, environmental, and lifestyle. Unlike obesity, there are good medical treatments for these ailments, making them easier to treat. The majority of folks with high blood pressure can significantly reduce health risks with medication management alone. However, the majority of obese people will continue to be fat despite diet plans, medications, exercise, and shaming television shows.

I lost over 100 pounds about 3 years ago. I did this after failing many traditional techniques of weight loss. I feel that my weight loss was indeed a miracle that was fueled by common sense, rather than modern medicine.

We are humans, not machines. We are motivated and influenced by a multitude of factors. This variability can be considered a weakness, but it should also be acknowledged as one of our greatest strengths. We are complicated, and as such simple blanket solutions have marginal utility.

Over the three years since I lost weight, I have regained a small percentage of my weight. Most people have told me that I look better with a few extra pounds. They say I look less gaunt, and more vital with this increase. Additionally, I have long shifted from judging myself based on a number on a scale. My lifestyle changes have been just that, they are not strategies to lose weight and thereby achieve some sort of false utopia. “My life will be good if I am not fat.”

Three years into this process:

I still can wear my same wardrobe.
I still exercise every day, walking from 3.5 to 8 miles.
I still avoid all forms of concentrated sugar.
I still practice healthy eating.
I still make an effort to eat more natural foods.
I still assess and correct hidden forms of weight gain, like emotional eating.

When I determine my current status I would say that my efforts continue to be successful, but what about the matter of my small weight gain, does this one objective parameter signify failure? I would say, “No.”

************

I sit in a chair opposite from my primary care doctor who is staring at a computer screen.

“You have gained weight.” My doctor says. My initial impulse is to apologize for my failing. I resist. My second impulse is to defend my position. I resist and remain silent. “Are you exercising?” I reply that I am and had already walked four miles before our appointment. “But what about cardiovascular exercise?” He retorts. And so it went. Three minutes of questioning that felt like three hours of interrogation. Pain always feels worse when inflicted on an open wound.

***********

Dear readers, I’m am a resilient person. Besides, I am good at using the counterbalance of logic when dealing with my emotional exaggerations. However, there is more to this story than just a detailed account of me stepping on the scale and my emotional response to that event.

Being a physician, I understand the power that doctors have over their patients. Patients come to us in an extremely vulnerable state looking for help. Studies have shown that a statement like, “You need to quit smoking,” will convert some active smokers into former smokers. Unfortunately, in medicine one size does not fit all. It is easy for physicians to generalize the above truth and think that simple pronouncements can be used to motivate all lifestyle change. However, a doctor’s command is a partial solution at best, and should only be used when wielded within a broader understanding of what causes people to change.

Many of the illnesses that physicians treat on a daily basis have a strong lifestyle component. My weight loss eliminated my need for blood pressure tablets, high cholesterol medication, and a CPAP machine. So why is it that physicals don’t learn and employ simple motivational techniques so they can move their patients towards health? I don’t ascribe to know all of the answers to this questions. However, I do know some of them.

Physicians in the US work in a production model. We get paid by the volume of the work that we do. See fewer patients, make less money. As medical practices get bought up by business investors the push for physicians to do more continues to increase. A good business model consists of finding ways to spend less and make more. This fact is contrasted by a simple truth; we are caregivers, and most of us want to provide care.

Our contact with patients is reduced by the use of physician extenders. Someone else takes our patient’s blood pressure and obtains their chief complaint. We employ electronic medical records (EMRs), which provide a clear notation of our treatment plan, but does so at the cost of patient interaction. Patients now have the “privilege” of answering our questions as our eyes are focused on a computer screen instead of them. Patients want care from us, and we want to meet their needs. There is a pill for everything, and today’s EMR makes prescribing absurdly easy. Is writing prescriptions the same as providing care? I believe that it is only a part of our job, and it should not define us in total.

When I retired from private practice, I was fortunate to have patients write goodbye letters to me. Almost universally they said that they valued their time with me because I listened to them, didn’t judge them, and guided rather than controlled them. To do these things I needed to spend time with them. I would have made more money if I saw 6 people in an hour, rather than the two that I scheduled. However, I would not have known my patients as well, and more importantly, they would not have known me as well. Trust is a function of integrity multiplied by time. Trust by itself offers a positive corollary to patient satisfaction and well-being. Besides, a career that includes connecting with others is eminently more satisfying to we providers than one that does not. A win/win.

One factor needed to motivate change is time. Unfortunately, extending the length of appointments may not be possible in today’s corporate medicine climate. There are indeed a variety of stop-gap strategies that doctors can do to build a connection, such as deliberately spending a few minutes directly with the patient before turning to a computer screen. Such simple changes can make a patient feel more connected, but they still don’t address the elephant in the room.

How should doctors interact with patients to create change? Fat people know that they are overweight, and should lose weight. Alcoholics know that they drink too much, and should stop. Diabetics realize the importance of blood sugar control, and that they shouldn’t eat that extra donut. We live in a culture that shames, and it is likely that some will avoid being humiliated by their physician by avoiding seeking necessary medical care. I admit that I have been an avoider in the past.

Big problems become smaller when shared with someone. I am willing to tackle projects that I would not usually attempt when I have someone at my side. This phenomenon is even more evident if that “someone” has expertise that I lack. If you have been reading my prior post, you know that I have been converting a cargo van into a camper. I dare to significantly modify my van because I am doing the project with a friend who has expertise far beyond mine in such manners. We, physicians, have expertise far beyond our patients in such manners as health. Most reasonable patients accept this, despite the advent of the Internet. A colleague of mine has a cup in his office that reads, “Please don’t confuse my medical degree with your Google search.” However, most patient’s intrinsically understand our expertise, which is why they are seeing us.

Doctors need to connect with their patients as human being to human being, and they need to do this on a level that patients can relate to. We need to become trusted knowledgeable friends rather than overbearing, critical parents.

We need to understand where our patients are coming from, and how willing they are to make change. We need to problem solve with them. Imagine if my doctor asked me, “Are there any barriers that prevent you from seeking medical attention?” Or, “Are there any ways that I can help you with your lifestyle change?” Those simple questions would instantly change my relationship with my care provider. I would want to meet with him, and I would look at setbacks as problems to be solved, rather than justifications for criticism.

Once a patient’s cards are on the table, all things are possible. Is the doctor’s goal the same as the patient’s? What are the barriers to achieving the desired goal? What steps should be tried? How will progress be measured? How is a reversal of progress addressed? Empathy joins, criticism divides.

A meaningful connection with a patient doesn’t happen all at once. Relationships develop over time. However, imagine helping your patients make a significant and real change. Imagine the satisfaction of having a substantial connection with them. What would it be like to work with real people instead of being a reviewer of lab data? What would it be like to end your workday with the knowledge that you truly connected with someone in a meaningful and significant way that changed their life? What would it be like to move from treating diseases to treating people?

We blame our patients for their failings, while we steadfastly hold on to methods and techniques that simply do not work. Imagine if our relationships with our patients were more as a knowledgeable and caring peer rather than a stern and critical parent? Imagine yourself as the patient. You are aware that you have a problem and you need help. Who are you going to ask? Someone who tells you what you already know, makes you feel bad, and offers no real help? Probably not.

Patient Mike