On Father, On Son

I didn’t want to have children, and why would I? There was absolutely no benefit to having kids. I was repeatedly told this, and so I believed it. I had been fed the message that children were long-term burdens and expensive troublemakers who caused their parents to argue. I’m presenting the sanitized version here, but you get the picture. 

Those feelings did a 180 at age 30 with the birth of my first child.  My heart filled with a love that I never felt before—a love without bounds, a pure love that wasn’t contingent.  My marriage ended in divorce, and I became a weekend dad. However, my love and commitment to my daughter continued.

Others said that I was a kind person, but I never allowed myself to love someone unconditionally before then. I always protected my feelings, always held back, and always evaluated and re-evaluated the situation. With the birth of my daughter, I realized what I was missing. By loving someone unconditionally, I became aware of the true power of love and also became open to receiving that love. I have never regretted those changes. They have allowed me to become a whole person.

Eventually, I remarried, and when we decided to have children, there was no question that I was all in.  However, Mother Nature had other plans.   A year of seriously trying and months of fertility work followed before we conceived our daughter.  Two years later, we had our second daughter (my third child), and our family seemed complete.

Mother Nature turned the tables on us again and surprised us with a third (my fourth) child, a boy. I didn’t realize what new concerns a boy would bring me.

You may remember from previous posts that I had a number of challenges growing up, which included a childhood where I wasn’t valued much by my dad.  I also had significant central processing issues that went beyond dyslexia. 

In school, teachers reached out to me and encouraged my academic abilities.  This gave me the confidence to move forward and to come up with solutions to my brain’s shortcomings. I have a natural ease in learning, and complex topics are not difficult for me to master.  I have been gifted with an above-average problem-solving ability.  Combine these factors with a bit of teacher encouragement plus my refusal to allow others to define me, and you have a formula that allowed me to do well both academically and professionally.

However, I am still flawed, and those flaws are especially evident in one aspect of my life: my poor athletic abilities.  I understand why this is the case; let me share that information with you.

I have little natural athletic ability.  I grew over a foot in less than a year, which increased my clumsiness and poor coordination.  Additionally, I’m blind in my left eye, so I have no depth perception. In the correct environment, I could have overcome these issues somewhat.  Unlike the teachers who gave me academic confidence, I can’t remember any time when my father tossed a ball to me or positively encouraged me to improve. I was just criticized for my lack of sporty ability.

Regarding book learning and problem-solving, I had natural abilities that I could use to counter any criticism.  However, when it came to sports, my only path to improvement was through encouragement followed by practice.  Lacking encouragement, I didn’t practice. 

I was acutely aware of my clumsiness.  My point of comparison was the best athletes in my class, and it was clear that I fell far short of their abilities. I couldn’t throw a ball as far, and my lack of depth perception made it impossible for me to successfully catch anything smaller than a basketball.  I had a fear that I threw a ball “like a girl”  (forgive this misogyny; this was in the 1960s). I don’t know if that was the case, but I avoided sporty interactions as I already felt different from the crowd.

Let’s face it: a grade school kid obsessed with how the universe works is not normal.  I was comfortable rewiring  broken radios into new electronic devices in the 3rd grade. I built a successful chicken-hatching incubator out of lightbulbs and laundry baskets in 6th grade. None of my peers were doing that, certainly not on their own. I wanted to fit in with my classmates.  I could do my projects in private, but one can only be so odd.  I avoided sports, an area where everyone could see I was atypical.

Despite my fears, I don’t recall ever being the focus of ridicule from my classmates.  I had friends, and people seemed to like me.  I think my feelings were internally based as another one of my strengths, as well as one of my curses, is to overanalyze things.  However, I was what I was (poor English, I know). 

Now, at 48, I was about to have a son.  Knowing that we were having a boy filled me with intense excitement and fear.  Could I even raise a boy?  Did I have the ability to do so? I couldn’t train myself and become an athlete overnight; I felt I needed to correct all the wrongs I experienced as a child by becoming a coach as much as a father.  However,  I couldn’t do that. I could never be a perfect “Leave it to Beaver” dad. Would I be a failure as a father to my son?

I came to realize that I didn’t have to be the perfect dad.  Just like with raising my daughters, effort was more important than mastery.  The most important things were to love my son unconditionally, accept him for who he was, and encourage him to be the best he could be.

I couldn’t teach him the best way to pitch a baseball, but I could invest in him in countless other ways.  I could educate him in logic, expose him to the wonder of science and deduction, show him how to fix things around the house, emphasize creativity, teach him technology, give him basic life skills like cooking, build his self-esteem and confidence, and focus him on becoming kind and compassionate.  These were the things that I could offer him.  That was the best that I could do. That’s what I tried to do.

My son is not me; he is his own unique person. He has many of my characteristics, but he also has his own abilities.  He has the confidence to pursue athletics and has enjoyed the camaraderie of team sports.  He excels in science and will start graduate school studying evolutionary genetics this fall. He is creative and already plays the piano, trombone, and guitar.  Now, he is learning the drums. Most importantly, he is a kind and compassionate person.  I am incredibly proud of him.

Do you know what?  My son loves and values me. He enjoys spending time with me.  We share deep conversations. He helps me with projects.  We cook meals together.  We complement each other.  All of this, even though I wasn’t a sporty dad.

I love the outdoors, especially hiking and camping. I have gone on a number of short camping trips exclusively with my son. I wanted to go on a longer one after he graduated college, but would he be interested in being seen with his old (and I mean old) dad? The answer was yes. We talked about the trip for months and spent time planning it together. We shopped for groceries and packed Violet the camper van. We were both excited about our upcoming adventure.

Our trip was an exercise in teamwork.  We worked together to plan the day’s adventures and to keep Violet the camper van in ship shape. We cooked, explored, hiked, and talked together… and talked…and talked. Some evenings we watched movies.  He picked movies that meant something to him, and I did the same.  My little boy is no longer a little boy.  He has his thoughts and dreams for the future.  Some are similar to mine; others are different.  That is the way it should be.  However, it was clear how much we loved and respected each other.  And it was clear how much we valued our time together. I don’t know what the future holds, but I am so glad I have the present.

If a new father were to ask me what they should do to be a good parent, I would tell them the following:

Don’t…

-Give your child everything without having them work for some things.

-Fix all of their problems.

-Teach them that they are better than everyone else.

-Excuse their lousy behavior.

-Try to force them into the life that you wanted for yourself.

-Try to control every aspect of who they are.

-Fight all of their battles for them.

Do…

-Love them unconditionally.

-Give them reasonable consequences when they screw up.

-Allow them to “skin their knees” while protecting them from significant falls.

-Let them know that they are valued just for who they are.

-Teach them what you know.

-Encourage them to be the best that they can be.

-Encourage them to be creative.

-Focus on compassion and kindness towards others.

-Be honest about your limitations.

-Admit when you are wrong.

-Respect their reasonable opinions.

-Accept that they need to be their own person.

-Encourage conversation, but avoid making monologues.

Oh, and did I say that you should love them unconditionally?  I guess I did, but it is worth repeating it. Your kids know when you have their best interests in mind, even when they say the opposite.  They will accept you for who you are, warts and all, if they understand that you are doing your best. When you are less than perfect, you allow them the same privilege.  That is a good thing.

Mike

On this hike we discovered two waterfalls.
We thought it would be funny to get matching shirts and then send a photo back home to the family.
Once during every father/son camping trip we make cheap steaks on an open campfire. Somehow the method makes them delicious!
Our last morning. Getting ready to pack up and head home.
There are no free lunches. We both took turns cleaning Violet the camper van after the trip.

When Sellers Scam And The Customer Becomes The Pawn. With Little Help From AliExpress, FedEx, PayPal.

In 1972, I had a problem, but I also had a solution.  Unfortunately, that solution had a problem, and that problem was the lack of money.

I was a freshman in college and heavily enrolled in science and math classes.  I wasn’t experiencing difficulty with the class material.  Rather, my issue was time.  In the days before personal computers, science life centered around calculations that used values, and those values were looked up in tables.  Everything was in a table, from trigonometric functions to logarithms. These tables would give you general values, but you had to interpolate between numbers to obtain the value that you needed. 

Interpolation used simple math, and once you had the numbers and the right formula, it was easy to figure out your answer.  The trick was to know what formula to use and how to apply it.  That was the science part; I had no problem with the science part.  However, the simple math was my roadblock. Dear readers, I can add and subtract, multiply, and divide.  However, I would often recheck my interpolations “Just to make sure.”  Additionally, I like to approach a problem in multiple ways to see if I get a consistent answer as well as to determine the best/easiest solution.  Because of the math burden, it would take me at least twice as long to do my homework.  Valuable time that could be spent listening to music or hanging out with friends.

However, shortly after I started college, a miracle happened. It was trivial by today’s standards, but it was as significant as the current availability of personal computers for students.  What was that amazing product? It was a Texas Instrument SR10 scientific calculator.  Unfortunately, it cost an astounding $129.00, which is almost $1000 in 2024 money.  It used the term “scientific” loosely, as it was barely more capable than a calculator that you can now buy at the dollar store. However, fast and accurate manipulation of numbers could make all of the difference in the world for me.  I pooled every resource that I had and also borrowed money from my father. However, the gadget was in short supply.

TI SR10 Calculator. Simple for today, revolutionary for a college freshman in1972, (Image from eBay)

The only place that had it in stock was Marshall Field’s, a high-end local department store.  I drove to Field’s and bought it. Honestly, it changed my life.  However, in less than a year, the calculator’s display malfunctioned.  I was beside myself as I certainly couldn’t afford to buy another one. In desperation, I took it back to Field’s, wondering if they had a repair service.  When I told the clerk my problem, he asked me for my old calculator, then smiled, reached under the counter, and gave me a brand new calculator, no questions asked.  That day, the Marshall Field Company acquired a customer for life.  They stood by their products, and in turn, they stood by me.  I still get warm fuzzies thinking about that exchange.

Over the decades, customer service has gotten worse and worse as customer interaction has become depersonalized. I am sure you can recount an experience dealing with an off-shore representative who was both unhelpful and incomprehensible. However, that has been only the start. It is now nearly impossible to get past a robot and talk to a real person. I could recount a number of stories, but none tops my most recent and horrific experience with AliExpress, FedEx, and PayPal, all of which supposedly guarantee customer satisfaction.

My longtime readers know that one of my favorite things to do is to compare similar items.  This interest may sound a bit weird, but it is harmless and hurts no one.  I have been into comparing things since childhood. In fact I had an extensive pencil collection when I was 5.  My comparison hobby allows me to become expert on a particular and often obscure topic.  There are worse things one can do.

To fuel this hobby, I acquire products from many sources.  I’ll find them, obtain them for free as review items, and sometimes even buy them.  This latter option has me hunting for bargains, from super sales and deep discount stores. 

AliExpress is the Chinese equivalent of Amazon, and products can be significantly discounted on this platform.  Just like Amazon, AliExpress has a marketplace where third-party sellers hawk their products.  These “companies” may exist in someone’s garage, but they appear impressive when hosted on the AliExpress website. To combat purchasing fears, AliExpress has numerous statements reassuring customers of satisfaction, prompt delivery, and rapid refunds.  I’m here to say that all of that is BS, and with this preamble, on to the story.

One of my latest interests has been the humble chamber vacuum sealers.  An amazingly useful device that has many iterations.  I had a particular interest in comparing two mechanically different variants of chamber vacuum sealers, one of which I already possessed.  The second type was a less expensive and likely inferior product. However, I needed to confirm that for myself.  Searching AliExpress, I found what I was looking for for over $100 less than the same product on Amazon.  Yet, it was still several hundred dollars.  Please don’t judge; I am who I am.

With customer satisfaction reassurances in hand, I placed my order and was surprised that the marketplace store was located in the US, Pennsylvania to be specific.  They promised delivery in less than a week, woo who!

Four days later, I checked the AliExpressed seller and noted that my product had been delivered. What? I had no package.  I checked the tracking number, and it said that it was delivered to my hometown, but the blurry photo was certainly not my house, and the package was too small to be a vacuum sealer. I contacted the seller but only received a very automated broken English reply.  I waited a few days as I gathered more information.  Since there was no update from the seller, I contacted them again, and this time, I received a “be patient” canned stalling replay. I asked the seller for a refund and explained why. They never directly responded to that request. Something was up, and it wasn’t the sky.

Here is where the fun began.  I initiated a refund request directly from AliExpressed.  They acknowledged my request and asked me to be patient.  Apparently, everyone wants me to be patient.

I set off on an odyssey to reach FedEx for more confirming information.  I will summarize my experience, but I want to emphasize that it was probably the most horrible customer service experience that I have ever had.  It involved three and one half days of my time over weeks, countless phone calls, as well as a trip to a FedEx office.  The experience left me shaking, but it didn’t stop me. However, my end result would not have been possible if I had still been employed,  as I had to spend hours and hours on the phone.

FedEx has a customer service phone number, but it is answered by a robot that gives you only three choices.  You are forced to choose one of those options.  I would choose “package not delivered,” and the robot would say, “Yes, it was,” and it would hang up. I tried every verbal cue, button press, pleading for the operator.  The robot would simply hang up on me. I also tried their chat text line in the hopes of talking to a real person. The chat line uses the same robot algorithm,  and it also disconnected me after it told me that the package was delivered. 

Finally, on one call I deliberately talked gibberish in the hope of confusing the computer.  That worked, and I was connected to an actual attendant.  She confirmed that the package was delivered to my town, but not to my name or my address.  Now, I had the delivery photo, as well as her verbal confirmation.  My solution should be easy, right?  Wrong!

AliExpress had no update for me after many days, and my sister (who is an experienced shopper) advised that I try to get a refund via PayPal, which also offers a satisfaction guarantee policy.  It was difficult to find the resolution option at PayPal, but I eventually found it and initiated my request for a refund.  By then, I had done quite a bit of research, and it appeared that I had been the victim of a zip code scam.  A bogus seller sends a worthless package to a random name and a different address but to the correct town.  When the buyer asks for a refund, the parent company (in this case, AliExpress) confirms that the package was delivered to the right town and denies the refund.  Clever.

I wrote to PayPal with my findings, provided photos, and described my conversation with FedEx, confirming that I never got the package. I noted that I had never launched a resolution request with PayPal in our 20-year association. I figured that they would see that I was a loyal customer, review my statement, and refund my money.  I waited weeks and then got a computerized reply from PayPal that the refund was denied because they said I received the package!  Didn’t anyone read all of the information that I sent?  All they needed to do was call FedEx (I’m sure that they have a direct line to a real person) to confirm it.  I called PayPal and told them about my concerns.  They advised me to get a letter from FedEx stating the above.  “How can I do that when it is almost impossible to get past their robot?” The rep told me to find a local FedEx store and told me that they could provide the letter.  Moments later, I was driving to one.

At the FedEx store, I explained my situation to a worker.  He said that they couldn’t give me a letter, but if I called their store, they would have the ability to patch me to a real person at FedEx, and they could help me.  He gave me his store’s business card with the number to call.  I drove back home and immediately called the store.  Instead of the store, I got the same robot, and there was nothing that I could do to get past it.  I don’t think that the clerk deliberately set me up, but by then, I was sick to my stomach and raging mad.

Many, many more calls to FedEx, many, many robot hang-ups.  I tried my gibberish trick, but apparently, the robot had caught on and would just hang up on me when I did it (multiple times). I spent over an hour searching the internet to find a way to reach a real FedEx person and finally stumbled onto a Reddit post that offered a convoluted suggestion of pressing various keys at certain points in the call and responding then not responding to certain prompts.  I have no idea how that person figured out such a bizarre option, but I tried it, and it worked; I was connected to a real person.  I explained my problem to him, and he confirmed that the package was not only sent to a different address and a different person but also to a female.  Clearly, the seller wanted to make it impossible for the bogus package to ever find its way to me. The rep said he couldn’t send me any written information, but he would be willing to let me record him saying the same.  Guess what?  iPhones won’t record audio if you are on a phone call!  Now, I was running downstairs trying to find one of my kids so I could speakerphone Mr. FedEx to their phone’s recording app.  Thankfully, Grace was home, and we made the recording.

I checked the PayPal resolution center and said that AliExpress had contacted PayPal and told them that the package was delivered, so PayPal denied a refund.  AliExpress never contacted me with their denial and never asked for any information from me. They went along with the seller’s scam.

I started an appeal and added even more information to the PayPal resolution complaint, and informed them that I also had an audio recording from FedEx (you can’t upload audio files to PayPal).  I noted that I would play it to them if they called me.  They never called, around a week later I received an email from PayPal stating that my appeal was denied because the package was delivered.  What!!

I went back to the PayPal website but discovered that the case had been removed as it was now “resolved.” Luckily, I’m a person who saves documents.  With little hope, I called PayPal again and reached a stateside rep.  I explained my frustration that I was the victim of a zip code scam, that I had been a loyal PayPal user for decades, that I had evidence proving my claim.  She said she would contact FedEx (she clearly had all of the information that I had sent PayPal in front of her).  Less than 5 minutes later, she returned online and said FedEx confirmed that I was telling the truth.  She refunded my money.  It is clear that PayPal never looked at my copious documents prior to this lady; no one cared.

After almost four days of agonizing work, weeks of waiting, and the solution was as simple as a 5-minute phone call. However, no one bothered to do that, and I could have easily been out several hundred dollars. I’m sure many crooks are using this zip code scam.  Why not?  It is almost foolproof.  If I had been working, I would never have had the time to invest in a resolution.  I’m also certain that many would have given up along the way as it was so complicated.  It was an absolutely horrible experience that will prevent me from ever using AliExpress again. Additionally, if I have an option to not use FedEx, I will do that even if it is less convenient for me.  Lastly, all of PayPal’s guarantees seem a bit hollow.  They had evidence but chose to ignore it.  The amount of effort and time that I spent curating and sending data turned out to be almost meaningless.  No one cared.

Oh, and I did try to leave a negative review for the AliExpress marketplace store, which is called  M Studio001.  It seems like my review button was removed and I can’t tell others of  my experience.  Clearly, their ratings are off. There are a number of 5 star reviews, which is reflected by a high overall rating. Hmm, are these real customers?  All you need to do is to go a little further down the list to find many 1 star reviews with comments like, “Never received the product.”  It seems like this store has this scam down pat. No one is bothering to investigate, to they look like a legit company on the surface.  However, I don’t think that they are.

This was a dehumanizing experience.  A decade ago, I thought that customer service had gotten as bad as it could get.  However, I had no idea.  It costs money to run a good customer relations department.  It is much cheaper to use automated robot systems, but those systems can only do so much. As I spent many hours on the phone, all I could think of was corporate greed.  I felt not only like a victim but I also felt that  these mega-corporations were implying by their actions that it was me who was the criminal. When corporations get huge, they think that they are invulnerable to outside forces. Customers become cogs in their wheels; where else can someone go where there are only a few mega outlets available.  Can it get any worse?  Sadly, I’m thinking that it can.  These are sad times for the average Joe.

This post represents my personal opinion.

The blurry FedEx image shows that this is not house, and the package to too small. AliExpress had my address, but the marketplace seller sent to a different address, name, and gender, but to the correct town. A huge scam in my opinion as AliExpress assumes that it was delivered as long as it is delivered to the right town. What did the seller actually have in the box? Who knows, but likely garbage.
After FedEx confirmed that the package was not sent to my house they advised me to contact the seller. But all I got was this BS reply.
I requested a refund, but got more BS. AliExpress corporate was no more helpful. It was time to contact PayPal.
I sent PayPal a ton of information confirming that I had been scammed. Yet, they denied both my initial refund request and my appeal. All they had to do was to call FedEx to confirm that I was telling the truth. Finally, after my appeal was denied I was able to reach someone at PayPal customer service who spent around 3 minutes to call FedEx to confirm that I was telling the truth, and they refunded my money. Sellers are using this scam because it is so easy to do and no one bothers to confirm what customers are stating. Truly horrible service.